Trades & service businesses
Trades Inbox Operator
A done-for-you inbox and chase service for trades and service firms — so open quotes get followed up, bookings get confirmed, and you still approve every message that goes out in your name.
What we handle each week
- Daily inbox triage — sort what needs a reply, a chase, or your attention
- Draft replies for approval — nothing sends until you say so
- Quote chase on day 2 / 7 / 14 — a consistent follow-up rhythm on open quotes
- Booking confirmations — keep the diary tidy and clients informed
- Review replies — polite, on-brand responses when customers leave feedback
- Weekly money-on-the-table report — what was chased, what came back warm, what is still open
Built for busy trades desks
Installers, maintenance firms, and service businesses often win work in the quote — then lose it in the silence afterwards. DeskChase keeps the chase organised without turning your inbox into another staff headache.
Human approval stays in place. We draft; you approve. AI helps us move faster — it does not send on your behalf.
James Mackie already runs trades-facing brands including InstallerLine and The Handy Finds UK, so the language and rhythm of a trades inbox are familiar ground.